Trend Essentials accepts Visa, MasterCard, American Express, and Discover.
If it appears that you have been charged twice, there is a reasonable explanation! We only charge your card once upon shipment. What you see as a “double charge” on your statement is called a “pre-authorization”—a common bank practice in handling credit card transactions to ensure sufficient funds and account authenticity.
When an order is placed, our system automatically authorizes your card for the purchase amount. Pre-authorization shows as a second charge, but it is actually a pending transaction that we do not debit from your account. The authorization amount automatically clears once the purchase debit clears. How long that takes depends on the issuer of your credit card.
If you need help expediting the process of clearing the pre-authorization, you can contact the issuing bank of your credit card.
